Position Title: Regional Sales Manager

Reports To: National Sales Director

Status: Full-time, Regular

Location Name: Maryland (VA, MD)

Location Address: Remote + Travel (50% Travel Minimum)

**We are looking for candidates in the MD/VA area**

Join the team of experts and realize your true potential!

Why You Should Join the Service Experts Team?

Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us and become an EXPERT!

Position Summary:

The Regional Sales Manager works with the VP, Sales & Marketing, Area Sales Managers, Area Operations Managers, Regional marketing team, and corporate support to improve overall sales efforts in both RSR and CSR while meeting the guidance and direction provided by the Service Experts Business Model and established by Service Experts.

Key Responsibilities:

• Train, conduct the hiring process, and assist in compensation design of the Area Comfort Advisors, Area Sales Managers, and Lead Coordinators.
• Manage to KPI’s set by Region or SEI.
• Create and conduct sales and lead generation contests and/or programs that drive revenue and jobs within Region.
• Conduct periodic ride along with Comfort Advisors and Technicians to review policy and procedures and benchmark best practices with respect to sales and pricing.
• Build and implement sales training programs in the Region, in coordination with VP of Sales and Marketing, for Comfort Advisors as well as Technicians.
• Coordinate with Regional marketing groups and VP of Sales and Marketing on promotions, pricing, etc., for replacement as well as service and maintenance for residential and commercial departments.
• Work with required entities on National Programs, such as Masco and Costco, and ensure these programs are implemented in Region.
• Ensure adherence to pricing strategy set by Region and/or SEI.
• Act as a liaison between CCC and Region related to sales efforts.
• Grow multiple department revenue including variable margin dollars.
• Promote the growth of Agreement sales.
• Develop Lead Generation through various channels, including self generated leads for CA’s and Technician generated leads.
• Work with RVP to develop strategies to grow in new markets and/or channels.
• Other duties as assigned.

Typical Region Size & Scope:

• Revenue: $100M - $150M
• Employees: 650 - 1000
• # of Areas: 4 – 7
• # of Branches: 20-30

Health & Safety Roles & Responsibilities:

• Lead by example by coaching and supporting the health and safety program within your area of responsibility.
• Review your area(s) specific accident trends with the sales team to identify areas of opportunities for improvement
• Review on a regular basis with the Comfort Advisors their responsibilities with respect to safety and review their performance against these responsibilities on an on-going basis.
• Attend safety committee or Area safety meetings as prescribed by the company program(s) or procedure(s).
• Correct or provide the resources to correct substandard acts or conditions that may come to light.
• Conduct or provide resources to conduct health & safety training as prescribed by the company program(s) or procedure(s)
• Conduct health and safety observations as prescribed by company program(s) or procedure(s)
• Conduct Accident/ Incident Investigations as prescribed by company program(s) or procedure(s)
• Comply with your duties as prescribed by your local legal jurisdiction.
• Desired Skills and Qualifications
• Professional sales management knowledge and experience
• Prepared and available for travel, as required, within the Region, to its Areas and to its branches.
• Ideally, will possess strong people management, leadership and professional skills and experience
• Exceptional written, verbal, interpersonal and organizational skills.
• Training and coaching skills
• Exceptional problem-solving and planning skills.
• A complete and thorough understanding of Word, Excel, PowerPoint, and other relevant office software.
• Multi-location sales force management experience.
• Consultative and collaborative selling approach.
• In-home selling experience.
• Training/teaching skills.
• Ability to identify individual, Area and/or Branch performance deficiencies.
• Ability to analyze pricing (relative to other competitive situations and ability to drive high margin dollars through pricing).
• Must have a minimum of 10 years experience in a sales role, preferably with prior leadership and/or management responsibilities.
• Must have a post-secondary degree.

What Do We Offer You as a Service Experts Employee?

Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs, including:

• Competitive Pay with incentive opportunities
• Paid Time Off and Company Holiday Pay
• Medical, Dental, and Vision Insurance programs
• 401(k) Retirement Savings Plan with company matching contributions
• Life Insurance and disability insurance options
• Supplemental benefit programs
• World Class Training opportunities through our Experts University
• Career Development opportunities