Position Summary:  

The Marketing Coordinator is an advanced individual contributor role responsible for coordinating and executing marketing programs that drive brand engagement and revenue growth, monitoring online reputation, along with coordinating internal communications. The ideal candidate is highly organized, detailed oriented, thrives in a fast-paced environment, and collaborates with various members of the marketing team, cross-functional department leads with strong communication skills. This position offers an excellent opportunity for professional growth in marketing while contributing to the company's overall success through effective marketing initiatives and brand building. 

Location Address:  3400 N. Central Expressway, Richardson, TX 75080

Key Responsibilities: 

The Marketing Coordinator supports the execution of marketing campaigns and initiatives across multiple channels, ensuring brand consistency and operational efficiency. This role involves monitoring online reputation, managing internal communications, coordinating projects and providing administrative support to the Marketing team. 

• Online Presence Monitoring: Track, document and respond to all online reviews for 75+ national locations. Escalate critical feedback to internal teams and track customer sentiment themes on a weekly and monthly basis.
• Internal Communications: Lead the content schedule and production of internal communications such as monthly newsletter and content posts on our intranet portal. Serve as the main Marketing contact for internal marketing creative asks; ensuring full brief details are captured and communicating timelines/feedback.
• Marketing Operations: Maintain marketing calendars, organize files, support internal tools, QA digital campaigns pre and post launch. Prepare creative materials for review, create promotional recap decks and weekly meeting summaries.
• Digital Marketing: Assist with profile audits and edits to ensure all location information is accurate and branding is up to date.
• Data Analysis & Reporting: Assist Channel Owners with compiling and analyzing campaign and social media performance data, prepare report templates
• Administrative Support: Monitor marketing inboxes and assist with ad hoc projects as needed. 

Required Qualifications: 

• Bachelor’s degree in Marketing, Communications, Business, or related field.
• 1–3 years of experience in marketing or communications. 

Essential Skills: 

• Strong organizational skills with ability to manage multiple projects and deadlines.
• Excellent written and verbal communication skills; attention to detail.
• Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint); and marketing automation tools a plus.
• Positive attitude, detail-oriented, and a proactive approach to tasks.
• Ability to work in a fast-paced environment

Why You Should Join the Service Experts Team? Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with training support and an opportunity for unlimited professional growth. Join us and become an EXPERT! 

What Do We Offer You as a Service Experts Employee? Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs, including:

• Competitive Pay with incentive opportunities.
• Paid Time Off and Company Holiday Pay.
• Medical, Dental, and Vision Insurance programs.
• 401(k) Retirement Savings Plan with company matching contributions.
• Life Insurance and disability insurance options.
• Supplemental benefit programs.
• World Class Training opportunities through our Experts University.
• Career Development opportunities.

Service Experts Heating & Air Conditioning is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

The job description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time with or without notice in accordance with the needs of Service Experts.

Service Experts is committed to making our workplace accessible to individuals with disabilities and will provide reasonable accommodations upon request for individuals to participate in the application and hiring process. To request an accommodation please email talentacquisition@serviceexperts.com