Join the team of experts and realize your true potential!

Why You Should Join the Service Experts Team?

Our team consists of the very best; we believe in doing what is right for our customers and our employees. We provide our employees with the training, support and an opportunity for unlimited professional growth. Join us, and become an EXPERT!

Position Summary: 

Ensure all outstanding invoices are collected within a 60 Day timeframe. Communicating with customers and reporting any customer concerns on invoices to the appropriate Service Manager/Supervisor.

Responsibilities: 

• Submitting Invoices to customers for payment via mail, email or Customer Online Portal
• Review weekly AR Reports
• Submitting completed new customer forms to Corporate for Credit Approval
• Contact customers for payment status
• Send customer to Collections through Corporate if no response
• Payments – process credit card transactions via website, checks and EFT Payments
• Credit/Debit Requests – create for approval and processing
• Mail – responsible for all incoming and outgoing mail
• Assist other Office Clerks as needed
• Answering Phones including assisting Dispatching
• Communicate ways to improve efficiency of position
• Any other tasks assigned by Management

Qualifications:

• High school diploma or equivalent with experience in general clerical or accounting clerk
• Knowledge of generally accepted administrative practices and procedures
• Ability to learn and follow company process and procedures, including the fundamentals of human resource- related recordkeeping and record retention
• Ability to maintain confidentiality of human resource and other sensitive data
• Ability to work well under pressure
• Ability to meet deadlines consistently with high levels of attention to detail
• Capable of dealing with stressful situations and unhappy customers
• Ability to learn and follow company process and procedures
• Ability to multitask in a busy work environment and to organize and manage multiple priorities
• Excellent customer-service, verbal and written communication, and interpersonal skills
• Experience or training the use of computers and related systems in an administrative office
  environment
• Advanced skills in Microsoft Word, Excel and Outlook software applications
• Effective communication skills to communicate with customer and to resolve customer issues,
  complaints, or concerns
• Ability to communicate with co-workers and customers in a pleasant, business-like, and customer focused
  manner. Ability to communicate with a diverse customer population.
• Ability to work effectively in both a team and an independent environment

What Do We Offer You as a Service Experts Employee?

Service Experts offers a comprehensive benefits package designed to support employees and their families in managing their health and wellness needs. Following is a summary of the many benefits that could be available to you as a Service Experts valued employee.

• Competitive Pay, including incentive opportunities for many positions
• Paid Time Off and Company Holiday Pay
• Medical /Dental /Vision Insurance programs
• 401(k) Retirement Savings Plan with company matching contributions
• Life Insurance, for you and options you can elect for your family
• Short-term and Long-term disability insurance options, that protects you and your family if you are unable to work
• Supplemental benefit programs such as: Legal advice, pet insurance, health advocacy programs
• World Class Training opportunities through our Experts University
• Career Development opportunities