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ABOUT CUSTOMER SERVICE/SUPPORT JOBS AT SERVICE EXPERTS

Customer Service Jobs in Champaign, IL at Service Experts

Service Experts offers an outstanding opportunity for job candidates seeking a fulfilling career with numerous benefits. Our team consists of the very best; we believe in doing what is right for our customers and our employees. We take pride in offering comprehensive training options, equipping our employees with the latest skills and knowledge in the HVAC and plumbing industries. And we offer a comprehensive benefits package, designed to support employees and their families in managing their health and wellness needs.

Customer Service Jobs in Champaign, IL can include:

Customer Service Specialist: Employees in this role handle customer service requests, appointment booking, customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism, to address customer issues with one-call resolution.

CSR/Dispatcher: Employees in this customer service role will work with our national sub-contractor network to support assigned customers and will be responsible for assigning work to those sub-contractors and coordinating schedule dates with our customers. This position is critical to our success, and will require strong administrative and communication skills.

Sales and Service Coordinator: Team members in this customer service position will be responsible for supporting the Sales Team, Service Technicians, Maintenance Technicians, and Installers by maintaining accurate data in the appropriate systems, communicating with the customer regarding scheduled calls and follow-up visits.

Apply Online for Customer Service Jobs in Champaign, IL

Headquartered in Richardson, TX, Service Experts provides HVAC and plumbing maintenance and repair to homes and businesses. A strong focus on the customer experience has persisted throughout Service Experts’ history. Our goal is to be the best and biggest in the markets we serve.

Service Experts is committed to equal opportunity employment, ensuring a diverse and inclusive workplace. We encourage interested candidates to seize this chance to become part of a dynamic and supportive environment. Join Service Experts today by filling out an online application.